10 assessment day mistakes you DON'T want to make!

Uploaded by cabincrew.com on Mon 20th Apr, 2015 at 13:46
Total views: 13987

Today, we want to talk to you about some of the mistakes aspiring cabin crew make during the interview day which end up eliminating them from the competition.

Going for an interview that could land you the job of your dreams and potentially changing your life forever is not an easy task. The stress of the event can be pretty nerve wrecking and you can end up making mistakes that will cost you the job. Thorough advanced preparation is key to increasing your awareness on how you should dress, speak and carry yourself to make sure you are part of the magical 10% that get offered the job.

These are 10 mistakes you must avoid to stay off the “rejected” list:

Being late

Prepare everything one night before: your outfit, portfolio, ride to the venue, etc., to avoid any unexpected situations the morning of the interview. Ideally, you should arrive at the venue at least 15 minutes before the announced starting hour.

Showing up in an inappropriate outfit or wearing too many accessories

Remember to dress how you want to be addressed and don’t show up wearing an outfit suitable for a nightclub or a casual walk in the park. Look at the uniform style of the airline you are interviewing for and try to mirror it-that’s the safest bet. Recruitment is an emotional thing though, so if you want to let your personality shine through and avoid being plain colored, you can wear a bold yet tasteful scarf or tie that compliments your outfit. When it comes to accessories, less is more so keep it basic!

Going to the interview with a poor portfolio – meaning your CV and photos

Many of you post pictures online and ask for opinions on how appropriate they are for an interview with one airline or another and it is very unfortunate to see so many bad photos. You must read the airline requirements carefully and follow it to the T! Invest in a professional photo shoot, in a studio with a photographer that can edit your photos nicely. It is an investment into your future after all and a small price to pay for the opportunity to be successful at the interview.

Not listening to the recruiters’ indications

They will give useful information throughout the day from details regarding the way the day is going to go to details about the company, its structure, evolution and so on. If you don’t pay attention, you might (and will) miss important info. That can become very apparent to the recruiters later on during the day and they will see you as ignorant not interested enough.

Talking about money during candidates’ Q&A session

There will be a time during the day when recruiters will give the candidates the chance to ask questions. It is part of your preparation process to make sure you have all the details regarding the package offered and all or most working conditions. Whatever you do, don’t ask questions regarding salary or vacation entitlements; that tends to put recruiters off massively since nobody wants an employee that is only concerned with the benefits he is getting before contributing to the company’s success.

Cliché talks during personal presentation

When doing your personal presentation and expressing your motivation for becoming cabin crew, we recommend staying away from the cliché type of reasons like “I want to travel the world and discover new cultures” or “I enjoy meeting new people”, etc. Instead, focus on professional objectives that would benefit the airline while also contributing to your professional and personal development.

Being soft spoken, and lacking confidence

Keep your voice and attitude balanced. If you are naturally soft spoken, practice your presentation to make sure the tone of your voice denotes confidence and you don’t come across as being timid. Timid people find it hard to be in a multi cultural, customer service oriented environment and it will make the recruiters think you aren’t suitable for the role.

Being arrogant

Quiet confidence is very attractive and it will earn the recognition and appreciation of the other candidates and recruiters

Badmouthing your previous employer

If asked why do you want to leave your current job, avoid any negative talk about your previous/current employer. Focus on what you aim to achieve in your professional life and how the airline you are interviewing with provides that perspective while your previous employer (although a wonderful place to work for ☺) unfortunately doesn’t offer the same perspective.

Being isolated from the other candidates

Socialize with the other participants, be friendly and easily approachable and remember to always smile. Although you might see the other applicants as competition, recruiters will observe your capacity to interact with people that you don’t know. If you find that hard to do among people you at least speak the same language with, the recruiters will think you won’t be able to adapt to a multicultural environment or be easily approachable by the passengers.

These are today’s 10 mistakes that you should avoid during the interview day.

We wish you the best of luck and look forward to see you up there!


Monica & Simona started their flying careers at one of the major airlines in the Gulf region. After flying for over 6 years as commercial cabin crews, they moved on to flying for different reputable VIP operators in the Middle East and Europe and have gradually progressed to the role of VIP Cabin Crew Director and VIP Cabin Crew Trainer respectively.

They are the two co-founders of Cabin Crew Excellence, an online platform dedicated to individuals of all aviation experience levels. Our aim is to help people from all over the world enter the wonderful field of aviation, assist existing cabin crew to transition to VIP operations and empower cabin crew of all levels to further enhance their job-related knowledge and skills and invest in their personal and professional development.

If you’re interested in becoming Cabin Crew, www.cabincrewexcellence.com have a range of video tutorials, e-books, workbooks, short manuals and extensive tools and resources available for all those driven by passion and aiming to achieve excellence in the field.

If you’re already Cabin Crew or VIP Cabin Crew, we have a wealth of resources you will find useful for personal and professional development.