Cabin crew on Ryanair flights may have to deal with customers desperate for the loo, according to a recent story in The Daily Record. A leaked internal memo at Ryanair has revealed that flights will go ahead even if toilets on board are out of order.
The idea is that airline staff will make a departure gate announcement warning passengers to “go” in the terminal. There will also be an apology for any “inconvenience” caused.
The move comes after
Ryanair boss Michael O’Leary’s plan for coin-operated toilets on his fleet of 737s were shelved following a public outcry last year.
The leaked memo reveals: “In the rare event there is a technical problem with all toilets on board, permission may be granted for the flight to depart with no serviceable toilets. Any passenger not wishing to travel can apply for a refund.”
Ryanair’s longest UK route is from Stansted to the Greek island of Rhodes, meaning four hours of potential discomfort. Typically there are around 180 passengers aboard, many of whom need to use a toilet during the flight.
Last year, Ryanair revealed plans to remove two of the three on-board loos to make room for extra passengers. The proposal is still being discussed.
The Association of British Travel Agents told the
Daily Record: “There is no legal requirement for planes to have functioning toilets. But not having even one working could be an unpleasant experience and might be a step too far in the ‘no frills’ concept.”
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