Airport’s new uniforms say ‘We’re proud to work for Gatwick’

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By cabincrew.com on Monday 18th Nov, 2013 at 14:16

Gatwick Airport has unveiled a new look wardrobe for its employees, created by award-winning corporate wear specialists Jermyn Street Design.

The introduction of this new runway-ready wardrobe follows extensive consultations with Gatwick employees - customer service advisors, operations and engineering staff, security personnel - who asked for new uniforms to be fit for purpose and that would make them proud to work for the airport.

The idea was to create a stand-out and unique range that gives passengers the feel of Gatwick having a strong brand identity. Name badges have been added to maximise the approachability of all staff to cater for the broad range of passengers that Gatwick welcomes.

Designs based on staff feedback

The 21 piece collection includes a mixture of well-designed yet practical garments that ensure each employee looks and feels their best no matter what their role. In fact, the new wardrobe brings to life a year long process, during which over 1,400 of the airport’s employees were asked to feedback on their clothing needs and vote for their favourite designs.

The unique new uniforms include a range of outerwear coats with a detachable lining, striped and plain shirts, polo shirts, striped neck scarves and dresses for the first time. They recognise the need for individuality amongs employees, taking into consideration the diverse job roles – from airfield operations and engineering to terminals and security - but also body shapes and styles

Tina Oakley, HR Director at Gatwick Airport, said: “We’re excited to reveal our new Gatwick wardrobe which has been directly inspired by our staff who have been part of the process every step of the way.

Their input has been crucial to ensuring that the uniforms are not only more comfortable and stylish but also make them feel proud of working for the world's busiest single runway airport. Having a customer-facing team that looks and feels good is also another step in our ‘Turn It Up’ programme, an initiative designed to ensure we keep improving customer service and the passenger experience as a whole.”

Old uniforms make money for charity

What happened to the old uniforms? They went to charity! The old uniforms have been collected and over £1,000 has been raised so far for St Catherine’s Hospice.

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