| In reply to post #1... |
| It's mostly situational questions like 'give me an example where you gave great customer service' or 'give me an example of when you were given a certain type of feedback' just loads of questions like that, get someone to practice with you, make sure your answers are very detailed and that you keep smiling and enjoy it!!!! don't worry too much about the answers, I didn't think I did very well, but answered positively and in a friendly manner! good luck! |
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