Welcome to the third installment of our cabin crew surgery in which Andy Yeap from FlyGosh shares even more of his top tips with you on how to be successful in the aviation industry.
Andy runs his own advice website called Flygosh, and on there he has put together some brilliant information targeted towards the Asian market of cabin crew hopefuls.
Here at cabincrew.com we just loved some of the stuff he’s put together for you guys, so decided to share it with you.
Check out the below information for some brilliant cabin crew Q&A tips straight from Andy himself:
What is your weakness?
Don’t mention bad things which of course could jeopardize your chance of being selected like I am a heavy drinker or I hate talking to arrogant passengers. You can say things like for example, you are a very driven person and when you set a goal, you will do
whatever it takes to achieve them. Like in preparation for this interview, you study so hard and spend so much time preparing that you neglect your love ones.
Notice how you turn negative thoughts into something impressive.
What is your strength?
This one is easy. Just say whatever good/positive things about yourself. Generally it is always the usual ones like you are a friendly person, you are willing to work hard, love working in a team and you are someone who is very patient.
If there is no more vegetarian meal, what would you do for a passenger that insists on veg meal?
Of course you don’t say no to a passenger immediately, just say that you will try to check if there is any crew meal or veg meals left in the premium section and more than willing to offer them.
Why do you think good grooming is important for a cabin crew?
Being a cabin crew is not just about serving passengers. You are a frontline staff and by being presentable, you give a good image and impression to both yourself and to the airline that employs you. No one would love someone who is messy to attend to them.
Besides, by looking good, you will be more confident about yourself.
Can you work long hours?
Easy question and of course it is a big yes. Even if you fly short sector, you may fly up to 6 sectors per day and if you are a long haul crew, it can be as much as over 20+ hours.
How do you adapt to changes?
Well you can say that you are a very flexible person and by changing is one way to improve one’s life. Working as a cabin crew is no longer a 9-5 job where u work and see the same people daily. Every flight is different and trust me, you will face all sorts
of challengers. Since you travel to many places, some food may not be your liking but we still have to eat right? In order to overcome all these, we need to be adaptable to whatever circumstances we encounter.
What would you do if someone disagrees with you?
You can say that you will try to understand what the problem is and find a win win solution and most importantly, compromise. Some airlines like Emirates hires cabin crew from more than a hundred nationalities and there are definitely bound to be disagreement
due to culture and different upbringing. There is a saying that it is better to find a friend than create an enemy. Makes life easier and I am sure you will agree with me.
What do you dislike most in your current job?
You can say that you prefer to have different experience and exposure instead of just working 9-5 Monday to Friday environment which is boring. You are someone who is adventurous and like to try new things in life.