Welcome to part four of our cabin crew surgery - written by FlyGosh, where founder Andy Yeap talks about his experiences on the job – he has achieved his aviation dreams, firstly of becoming a member of cabin crew and secondly making the jump to becoming
a fully qualified and operational pilot.
Andy runs his own advice website called
Flygosh, and on there he has put together some brilliant information targeted towards the Asian market of cabin crew hopefuls.
Here at cabincrew.com we just loved some of the stuff he’s put together for you guys, so decided to share it with you.
Check out the below information for some brilliant cabin crew Q&A tips straight from Andy himself:
Name three cities that we fly to?
Again do your homework on their destination as this is a bonus question.
What is your biggest achievement?
This is a personal question and I will leave it to your own experience. Just say whatever achievement that you have achieved in your life or for example you successfully being shortlisted among all the qualified candidates.
How do you feel about being away most of the time?
It is the job nature as a cabin crew (depending on which airline you join) that you will be away for a number of days or miss important event. Mention that you are all prepared and willing to sacrifice. On a positive note, once you are a very senior crew, you
can apply to have a ground non flying position such as cabin crew manager or instructor.
Why do you think teamwork is important?
Working as a team is not a choice but a necessity when it comes to a cabin crew job. Teamwork will definitely make things work faster and more efficient. I am sure you heard about the saying “ Two head are better than one ". Flying a 747 for example, there
are as many as 14-17 crew members on board serving 400+ passengers. Sometimes it can be a short sector and you have to finish your service before the captain put the seat belt sign on and ready to land. You can see how important teamwork is now to finish everything
up and prepare the aircraft for a safe landing.
If you were to do a task with someone would you chose a strong person or weaker?
You can say that you do not mind anyone whether they are weak or strong. If they are a weak person, you will lend your support and if it is a strong one, you may give more ideas as to make that particular task a successful one. No one is perfect in this world
and it is how we work and complement each other to achieve the task with flying colours.
Name three things a passenger expects from a cabin crew?
Again this is a easy question. Before you answer, put yourself as a passenger and in their shoes. I am sure you want someone to be polite, courteous, friendly and to attend to whatever your request
professionally.
What types of passenger do you like to serve?
Say that you have no preference in any kind of passengers that you serve whether they are good or bad. Being a cabin crew, you need to be an all rounder as we are prepared to meet all sort of people.
Are you a fast learner?
Since you love flying, you are more willing to learn and absorb things faster. Just mention that you are flexible person and can adapt to changes easily.
How well prepared are you for this interview?
Mention all the research you have done for example reading online, any website or magazine regarding the airline that your are applying, talking to their current staff or anything which is related to the airline.
Why should we take you over other candidate?
You believe that everyone is different and have their own personality and capability. However with your past experience and interest, you will perform your job better and have an edge over other candidates.
Where do you see yourself five years from now?
Say that in 5 years time, you see yourself as a senior cabin crew and would be willing to transfer and share your knowledge to new crew joiners. You would continue to learn and improve as life is a continuous learning journey.