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Can’t get your foot in the door as cabin crew?

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By cabincrew.com on Thursday 12th Jan, 2012 at 11:11

Here at cabincrew we’ve noticed that the majority of you are yet to become cabin crew and are looking for ways to make your dream a reality.

Obviously our priority is to give you all the help we can to ensure you stand the best chances of achieving those dreams – we have plenty of advice articles and interview hints and tips on the site, as well as a very active forum where you can chat to fellow job seekers and ask the veterans a few questions.

Unfortunately, as you will know, the cabin crew industry is busier than ever, and competition is tight, so if you’re struggling to get your foot in the door then you are certainly not on your own – nor should you give up.

Whilst you’re applying for cabin crew jobs, have you thought about working in another customer-facing role within the aviation industry?

In order to be successful as a member of cabin crew, most airlines require you to have a certain amount of experience working in a customer service type role – well what better way to gain this experience than within the industry you want to work in?

For example, have you considered applying for an airport information assistant position?

As an airport information assistant you would work in airports across the UK. They deal with enquiries from visitors to the airport, provide flight, transportation and tourist information and help people to find their way around the airport. They also have to deal with any lost or found property.

Airport information assistants make announcements using a public address system, and may also be responsible for updating computerised flight information systems, ensuring that passengers can find the most up-to-date arrivals and departures information.

Airport information assistants work in a team at information desks around an airport. They may also patrol the airport, so that passengers can easily find them to ask questions. They are also required to take control in emergency situations, ensuring that airport visitors remain calm and follow instructions.

The starting salary for an airport information assistant can be around £12000, rising to £16000 with experience and added responsibilities.
Airport information assistants are based in airport terminals, which can be very busy buildings. They must wear a uniform so that they are easily identifiable to the public.

As many airports are open 365 days a year, 24 hours a day, or very close to this, the job can involve working shifts including mornings, nights, weekends and bank holidays. Information assistants will normally work around 8 hours a day.
Having a job that requires you to work different shifts is fantastic at demonstrating you would be able to cope with the demanding hours of cabin crew positions as well, so why not give it a go – you have nothing to lose.

Photo by theperplexingparadox